But great user documentation is essential because: When customers find that your product isn’t working or they can’t figure out how to use it, they will try to contact your customer service. Whether it will demonstrate how to save a document, start a device, use a specific piece of equipment, or remind your customers of significant safety information, this template is an integral part of creating products. Providing a step-by-step user guide template will ensure that your users or customers can learn how to get the most out of the product they have purchased.
The more important thing is for the customers to have the capacity to understand the product so they can use it. It’s not enough for your product to have 5-star ratings from those who have evaluated it. User guide template 20 (54.76 KB) Why do you need a user guide?
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